• Home
    • » Privacy Policy

Privacy Policy

Rev. 07/2012

What does Bank of Commerce do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and Income
  • Account Balances and Payment History
  • Credit History and Credit Scores
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customer's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer's personal information; the reasons Bank of Commerce chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Bank of Commerce Share?

Can you limit this sharing

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes— to offer our products and services to you No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes— information about your transactions and experiences No We don't share
For our affiliates’ everyday business purposes— information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share

Questions?

Call 806-373-1720 or go to www.ebankcommerce.com

Who we are

Who is providing this notice? Bank of Commerce

What we do

How does Bank of Commerce protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Bank of Commerce collect my personal information? We collect your personal information, for example, when you
  • Open an account or Deposit money
  • Pay bills or Apply for a loan
  • Use your credit or debit card
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Bank of Commerce has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Bank of Commerce does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Bank of Commerce does not engage in joint marketing.

Other important information

The Bank of Commerce is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Bank of Commerce should contact the Texas Department of Banking through one of the means indicated below:
In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, TX 78705-4294
Telephone: 877-276-5554
Fax Number: 512-475-1313
E-mail: consumer.complaints@dob.texas.gov
Website:: www.dob.texas.gov